This business location appears to be a well-established and reputable car dealership in Tampa, Florida. The overall rating of 4.6 suggests a high level of customer satisfaction. The quality of the vehicles and services seems to be a strong point, with an average rating of 4.4 out of 5. The pricing is also very competitive, with an average rating of 4.9 out of 5.The business seems to have a good reputation for being honest and transparent, with many customers praising the staff's professionalism and kindness. Hector, the owner, is particularly mentioned in several reviews as being knowledgeable, helpful, and willing to go above and beyond to meet customers' needs.However, there is one negative review that stands out, where a customer had a bad experience with an oil change service. The customer reported that the staff did not properly secure the oil pan, which caused a loud noise when driving. The business responded promptly and apologized for the mistake, offering to make things right.Overall, West Bay Motors appears to be a trustworthy and customer-focused business that prioritizes quality and customer satisfaction. While there may be the occasional mistake, the business's willingness to listen and make amends is a testament to their commitment to excellence.