This business location is well-established in the community, with a long-standing presence in the construction and insulation industry. Wentzel’s Heating, Air Conditioning, Insulation & Electrical is a local, family-owned business that has been serving the area for a considerable amount of time. The company has a wheelchair-accessible parking lot and entrance, making it easily accessible to everyone.
The working hours are standard and convenient, allowing customers to plan their visits with ease. However, the lack of availability on weekends might be a drawback for some customers.
The company has received a rating of 4.0 from third-party reviews, indicating a good reputation overall. A notable customer review praises the prompt and efficient work of the company's technicians, highlighting the quality of their work.
However, there is a concerning review that highlights a significant issue with the company's quality of work. The reviewer had a poor experience with the company's insulation and ductwork installation, which led to water damage and a caved-in ceiling. The reviewer also mentions that the owner was uncooperative and refused to address the issue.
It is essential to note that the company has a pattern of similar complaints on the Better Business Bureau, and this issue is a red flag for potential customers. It is crucial to address this concern and take corrective action to prevent similar incidents in the future.