The staff at BayCare Medical Group/the office of Wenge Lu, MD is always very pleasant and compassionate. They strive to make the patient feel central to the process. Dr. Lu is a very caring and knowledgeable physician who takes the time to listen to his patients' concerns and explain their treatment options in a clear and easy-to-understand manner. He is dedicated to his patients and takes a personal interest in their care. The office is clean and well-maintained, with on-site parking available. Appointments are recommended, and payment options include NFC mobile payments, debit cards, and credit cards. Accessibility features include wheelchair-accessible restrooms, parking lots, and entrances. Unfortunately, it seems that patients may encounter difficulties when calling the office with questions or concerns.