Tampa Bay
Wendy's
57.08
57.08
Overview
Fast-food burger chain serving sides such as chili & baked potatoes.
Features
Credit cards
Debit cards
NFC mobile payments
Outdoor seating
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Coffee
Dinner
Dessert
Seating
Restroom
Wi-Fi
Family-friendly
Groups
High chairs
Free parking lot
Parking
Delivery
Lunch
Late-night food
Lunch
Free street parking
Has changing table(s)
Kids' menu
Onsite services
Quick bite
Casual
Good for kids
Breakfast
Dogs allowed outside
Drive-through
Breakfast
Counter service
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Pricing
Innovativeness
Overall
Quality
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This Wendy's location has its highs and lows. The overall experience is decent, with an average score of 4.0 out of 5. The quality of food is somewhat inconsistent, with some customers raving about their meals while others complain about errors and lack of attention to detail. The pricing is generally reasonable, with many customers appreciating the value for money. However, some customers have reported issues with the drive-thru AI system and long wait times.One of the notable issues with this location is the lack of customer service. Many customers have reported being ignored, talked down to, or treated with disrespect by staff members. This is a major concern and needs to be addressed by the management. On the other hand, some customers have reported excellent service and friendly staff, which suggests that there are some employees who are doing their job well.In terms of amenities, this location has a casual atmosphere and is suitable for families with children. They offer a range of options, including seating, counter service, and outdoor seating. However, some customers have reported issues with the cleanliness of the restaurant and the lack of attention to detail.Overall, this Wendy's location has potential, but it needs to work on its customer service and consistency. With some improvements, it could become a top-rated location.Some customers have reported issues with the food, including:* Raw or undercooked meat* Missing or incorrect orders* Long wait times* Poor quality of ingredientsSome customers have reported issues with the service, including:* Ignored or dismissed customers* Rude or unhelpful staff* Long wait times* Lack of attention to detailSome customers have reported issues with the cleanliness, including:* Sticky floors* Overflowing trash cans* Dirty tables and chairsIt's worth noting that some customers have reported excellent service and friendly staff, which suggests that there are some employees who are doing their job well. However, these positive experiences are not enough to outweigh the numerous negative reviews and complaints.
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