Tampa Bay
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Wendy's
13.98
13.98
Overview
Fast-food burger chain serving sides such as chili & baked potatoes.
Features
Credit cards
Debit cards
NFC mobile payments
Outdoor seating
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Coffee
Dinner
Dessert
Seating
Restroom
Wi-Fi
Family-friendly
Groups
High chairs
Free parking lot
Parking
Delivery
Lunch
Late-night food
Lunch
Free street parking
Has changing table(s)
Kids' menu
Fast service
Quick bite
Casual
Good for kids
Breakfast
Dogs allowed outside
Drive-through
Breakfast
Counter service
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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This Wendy's location has a decent overall rating of 3.8, indicating a somewhat satisfactory experience for customers. The quality of the food is rated 3.4 out of 5, suggesting that while the food is generally okay, it may not be consistently good. The pricing is rated 4.5 out of 5, indicating that customers feel the prices are reasonable and worth the value.
The innovativeness of the location is rated 4.0 out of 5, suggesting that while the location may have some unique offerings or features, it is not particularly innovative or groundbreaking.
Based on the customer reviews, some common issues that have been reported include:
* Inconsistent or incorrect orders, particularly when it comes to special requests or customizations.
* Inadequate training or communication among staff members, leading to mistakes or delays.
* Inconsistent food quality, with some customers reporting cold or undercooked food.
* Rude or unprofessional behavior from staff members, particularly managers or shift leaders.
* Inadequate or confusing signage, leading to confusion about hours of operation or available menu items.
On the other hand, customers have reported positive experiences with friendly and attentive staff, accurate orders, and fresh and hot food.
Some notable examples of good customer service include:
* A customer reported that a manager went above and beyond to resolve a issue with their order, even offering a complimentary item.
* A customer reported that a staff member was very friendly and helpful, even when the customer had a special request.
* A customer reported that the location was very clean and well-maintained, with friendly staff who were happy to assist with any questions or concerns.
Overall, while this Wendy's location has some areas for improvement, it also has some positive qualities that set it apart from other locations. With a bit more attention to detail and customer service, this location could potentially become a top-performing location.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
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Monday
Tuesday
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