Tampa Bay
Wendy's
17.34
17.34
Overview
Fast-food burger chain serving sides such as chili & baked potatoes.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Coffee
Dinner
Dessert
Seating
Restroom
Wi-Fi
Family-friendly
Groups
High chairs
Free parking lot
Parking
Delivery
Lunch
Late-night food
Lunch
Free street parking
Has changing table(s)
Kids' menu
Onsite services
Quick bite
Casual
Good for kids
Breakfast
Dogs allowed outside
Drive-through
Breakfast
No-contact delivery
Counter service
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
This Wendy's location has been a mixed bag for customers, with some experiencing exceptional service and others facing significant issues. On the positive side, the restaurant's pricing is highly rated, with many customers praising the affordability of their meals. The innovativeness of the location is also noteworthy, with some customers appreciating the use of AI in the drive-thru and mobile ordering systems.However, the quality of the food and service has been a major concern for many customers. Several reviewers have complained about receiving incorrect or cold orders, with some even experiencing rude service from staff members. The restaurant's inability to manage orders and meet customer expectations has led to frustration and disappointment for many patrons.One of the main issues seems to be the introduction of the AI ordering system, which has been plagued by technical issues and customer complaints. While some customers appreciate the convenience of mobile ordering, others have found the system to be frustrating and unreliable.Despite these issues, some customers have had positive experiences at this Wendy's location. They have praised the friendly staff, quick service, and high-quality food. However, these positive experiences are not representative of the majority of customers, who have been left feeling disappointed and frustrated by their experiences.Overall, this Wendy's location has significant room for improvement in terms of quality and service. While the pricing and innovativeness are assets, the restaurant's inability to deliver on these strengths is a major concern. To address these issues, the restaurant should focus on improving staff training, refining their mobile ordering system, and ensuring that all orders are correct and timely.One major issue that stands out is the inconsistent quality of the food. Several customers have reported receiving cold or incorrect orders, which is a major concern for any restaurant. This issue is particularly problematic when it comes to the mobile ordering system, which relies on the restaurant's ability to execute orders correctly.In terms of recommendations, customers have suggested that the restaurant focus on improving staff training and ensuring that all orders are correct and timely. They have also suggested that the restaurant consider revising their mobile ordering system to address the technical issues and customer complaints that have arisen.Ultimately, this Wendy's location has the potential to be a top-performing restaurant, but it will require significant improvements in terms of quality and service. By focusing on these areas, the restaurant can build trust with its customers and establish a reputation for excellence in the community.
Own this business?
Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS
FIND US ON SOCIAL