This location is a private school that also offers financial services, making it a unique combination of education and banking. The address is Building 8875, Hidden River Pkwy Parkway, Suite 500, Tampa City, and the phone number is +18002898004. Unfortunately, the parking is limited to on-site parking, which might be a challenge for visitors. The location is wheelchair accessible, which is a positive aspect.
However, there are some concerns raised by previous customers. Some reported issues with customer service, with one person experiencing harassment from the bank. Another customer was frustrated with the bank's refusal to remove a negative mark on their credit report. Some customers felt that the bank was not supportive, even when they had extenuating circumstances, such as being a military dependent or becoming disabled.
One customer had a positive experience with the bank's ability to work with them during a difficult time. However, this was an exception to the overall trend of negative experiences.
There is one major issue that stands out: the bank's customer service has been reported to be poor, with some customers experiencing difficulties in getting their problems resolved. This has led to a reputation for being unhelpful and unresponsive. The bank's willingness to harass customers with phone calls and demand verification information is also concerning.