Tampa Bay
Wells Fargo Bank
40.19
40.19
Overview
Wells Fargo helps support customers through all business cycles with customized financing and treasury management solutions.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
Photos & videos
Submit a review
Overall
Pricing
Quality
Innovativeness
Submit a review
The location is a Wells Fargo Bank, situated in Building 1414, S Combee Rd Road, Lakeland City. The bank provides various services, including customized financing and treasury management solutions for businesses. It also offers a range of products and services, such as asset-based lending, renewable energy and environmental finance, and commercial financing.The staff is generally friendly and helpful, with many customers praising the services of specific employees, such as Jose, Noelle, and Yhon. However, some customers have had negative experiences with certain staff members, citing rudeness, dismissiveness, and unhelpfulness.The bank's facilities are clean and well-maintained, with a wheelchair-accessible entrance and parking lot. The drive-through service is also convenient, although it may be closed on certain days, such as Thursdays.One notable issue is the inconsistent service quality, with some customers experiencing rude treatment and others receiving excellent service. This inconsistency may be due to the staffing and training of the bank's employees.Overall, the bank's overall rating is 4.0 out of 5. While it has its strengths and weaknesses, it is a decent option for customers in the area who need banking services. However, some customers may be deterred by the inconsistent service quality and the occasional negative experience with staff members.It is worth noting that the bank's management team is responsive to customer feedback, with many customers receiving apologies and offers to resolve their issues after leaving negative reviews. However, more attention should be paid to addressing the underlying issues that lead to inconsistent service quality and negative customer experiences.
Own this business?
Hours
Open Now
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS