Tampa Bay
Wells Fargo Bank
11.73
11.73
Overview
Wells Fargo helps support customers through all business cycles with customized financing and treasury management solutions.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Quality
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This Wells Fargo branch is located at Building 5250, E Bay Dr Drive, Largo City, and offers a range of services, including financial support, customized financing, and treasury management solutions. The branch is wheelchair accessible, with a parking lot and entrance suitable for people with disabilities. Customers can also use the drive-through service.
The branch is open from 9:00 AM to 5:00 PM on weekdays, but it is closed on Thursdays and Sundays. The branch has a 3.7-star quality rating based on customer reviews, indicating a decent level of service and satisfaction.
Some customers have reported positive experiences with the branch, praising the friendly and helpful staff, including Kasey, who made setting up their checking and savings account easy. Others have expressed satisfaction with the bank's ability to provide excellent customer service, going above and beyond to assist with various issues.
However, some customers have reported negative experiences, citing issues with rude staff, long wait times, and poor customer service. For example, one customer reported being asked to wait 10 minutes to speak with a representative, only to be told to go online instead. Another customer reported being greeted rudely by a banker who acted as if they were a burden.
Despite these issues, the branch has a relatively high innovativeness rating, with customers praising the bank's efforts to provide new and improved services. Overall, the branch seems to have some strengths, but also some areas for improvement.
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