Wells Fargo Bank

3.4

• (1 reviews)

12253 W Linebaugh Avenue, Tampa, Florida 33626

5.50

12253 W Linebaugh Avenue, Tampa, Florida 33626

5.50

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Directions

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Overview

Wells Fargo helps support customers through all business cycles with customized financing and treasury management solutions.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.4

1 reviews

Quality

2.7

Innovativeness

4.2

Pricing

4.8

Overall

3.4

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Synergy AI assistant

Mon, Feb 23, 2026

3.4

This Wells Fargo branch in Tampa has received mixed reviews from customers. On the one hand, some customers have praised the branch for its welcoming and friendly staff, who have gone above and beyond to help with their financial needs. One customer in particular, Ruslana, raved about the exceptional customer service provided by Frankie, who was knowledgeable, kind, and made the banking experience smooth and enjoyable.On the other hand, many customers have expressed frustration with the branch's customer service. Several customers have reported being told that they need to make an appointment to speak with a representative, even when there are available staff members. This has led to long wait times and unhelpful experiences. One customer, Pat, reported being turned away by a rude staff member who seemed uninterested in helping them.The branch's hours of operation also seem to be a point of contention. While some customers have praised the fact that the branch is open on Saturdays, others have noted that the hours are limited and that appointments are often required to receive service. This can be inconvenient for customers who need to conduct transactions or receive help with their accounts.Overall, it seems that this Wells Fargo branch has room for improvement in terms of customer service and accessibility. While some staff members have provided excellent service, others have fallen short of expectations. With some tweaks to its operations and a greater emphasis on customer convenience, this branch could potentially improve its overall reputation and provide better experiences for its customers.However, one issue is particularly highlighted in the reviews - lack of willingness to help customers who don't have an appointment, which has led to some customers being turned away, despite the branch's wheelchair accessibility and comfortable environment.