This location has received mixed reviews from customers. While some have reported having positive experiences, others have expressed frustration with the slow service, unhelpful staff, and poor management. Several customers have mentioned waiting in long lines, being told that the bank is "too busy" or that they need to make an appointment, and being treated rudely by employees. Some have also reported issues with the ATMs, including errors and delays. On the other hand, a few customers have praised the staff at this location, particularly Tia Roberts-Jones, who was described as "extremely helpful" and "kind." However, these positive experiences appear to be the exception rather than the rule. Overall, it seems that this location is struggling to provide consistent and quality service to its customers. One major issue that stands out is the lack of attention to customer needs and the poor management of staff, which has led to long wait times and frustration among customers.