Wells Fargo Bank

2.7

• (1 reviews)

8423 Ridge Road, New Port Richey, Florida 34654

20.56

8423 Ridge Road, New Port Richey, Florida 34654

20.56

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Overview

Wells Fargo helps support customers through all business cycles with customized financing and treasury management solutions.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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2.7

1 reviews

Overall

2.7

Quality

2.1

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Synergy AI assistant

Tue, Feb 24, 2026

2.7

The branch has a rather negative reputation based on the reviews provided. Many customers have reported poor customer service, with some experiencing rudeness and unprofessionalism from employees. Several reviews mention long wait times, even for simple transactions like cash deposits. There is also a lack of consistency in the services offered, with some customers being told that they can't perform certain tasks like making a cash deposit or sending a wire transfer. The management of the branch has also been criticized for not addressing customer concerns or resolving issues in a timely manner. Overall, the quality of service seems to be a major concern for this branch. However, it's worth noting that there is no mention of pricing being a issue, it seems that customers are generally satisfied with the fees and rates of this branch.The working hours of the branch are also limited, with no service on Thursdays and Sundays, which may not be convenient for all customers. The accessibility features of the branch, such as wheelchair-accessible parking and entrance, are a plus. However, the reviews suggest that there may be some issues with the quality of service and the overall experience at this branch. One major issue that stands out is the lack of friendly and professional customer service. Many customers have reported being treated poorly by employees, which is a major turn-off. This issue seems to be widespread, with multiple reviews mentioning similar experiences. The branch's management has been criticized for not addressing these concerns and for not providing adequate training to employees. This lack of attention to customer service has resulted in a poor reputation for the branch, with many customers expressing their dissatisfaction with the service they receive.