Wells Fargo Bank

3.2

• (1 reviews)

5374 Fruitville Road, Sarasota, Florida 34232

46.00

5374 Fruitville Road, Sarasota, Florida 34232

46.00

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Overview

Wells Fargo helps support customers through all business cycles with customized financing and treasury management solutions.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

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3.2

1 reviews

Overall

3.2

Quality

2.5

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Synergy AI assistant

Tue, Feb 24, 2026

3.2

The business is a Wells Fargo bank branch located on Fruitville Rd in Sarasota, FL. The building is wheelchair accessible, and the bank has a drive-through service option available. The business is known for providing global payments, treasury management, and commercial financing solutions.Unfortunately, the customer service at this branch has been a major issue for many customers. Some have reported long wait times, unfriendly staff, and a lack of willingness to help. One customer was even hung up on by a representative, while another was told to come back another day because the staff was busy. These experiences are not typical of the excellent customer service that Wells Fargo strives to provide.Despite these issues, there have been some positive experiences reported. A few customers have praised the helpful and pleasant staff, particularly a banker named Tina who has been instrumental in making their banking experiences seamless.The working hours for the branch are limited, with no services available on Thursdays and Sundays. It's also worth noting that the ATM at this branch is often out of service, which can be frustrating for customers who need to deposit or withdraw cash.The pricing for services at this branch is not well-documented, but it's likely similar to other Wells Fargo branches. Unfortunately, there is not enough information to determine the level of innovativeness at this branch.Overall, while this branch has some great employees, the customer service issues and limited working hours are significant drawbacks. Customers may want to consider alternative branches or banks that offer better service and more convenient hours.