WellMed at Flamingo is a medical service with a dedicated team of professionals, but it seems that the quality of service has been compromised. The clinic is wheelchair accessible, with an accessible restroom, parking lot, and entrance, making it convenient for patients with mobility issues. However, the staff's attitude and treatment of patients leave much to be desired. Two separate incidents have been reported, where patients were met with a cold and unsympathetic response from the receptionist. One patient was denied service due to not having their insurance card, while another was left waiting for over a week for a pre-authorization for their medication. The clinic's change in ownership from Dr. Shultz's practice has clearly had a negative impact on the quality of care and customer service.The working hours are standard, from Monday to Friday, but it's unclear if the clinic is open on weekends. The phone number and web link are available for patients to schedule appointments or contact the clinic.A significant issue has been reported, where patients are being treated as mere numbers rather than individuals, leading to a loss of trust and loyalty. Patients are advised to explore other medical options that prioritize patient care and satisfaction.