The location is a medical clinic offering a variety of services, including internal medicine, under the supervision of Dr. Venkata Lakshmi Achanta. The medical staff is well-regarded for their kindness and helpfulness, with some reviewers praising the efficiency and accessibility of the office. Many patients have praised the staff for being extremely helpful, welcoming, and taking their time to address concerns. Some reviewers have noted that the staff is friendly, courteous, and professional, making patients feel comfortable and valued. The clinic also has a strong reputation for being patient-oriented and providing a caring environment. The medical staff seems to be very skilled in handling various medical issues, and patients have appreciated the time and attention they received from the doctor and the nursing staff. Some reviewers have praised Dr. Som for being a good listener, kind, and caring. However, there have been a few complaints about long wait times, difficulty scheduling appointments, and unprofessional behavior from some staff members. One reviewer had a poor experience with the front desk staff, who they found to be rude and unhelpful. Another reviewer expressed disappointment with the doctor's bedside manner, citing a lack of people skills. The reviewer also stated that the doctor was over-educated but unable to connect with patients on a personal level. Additionally, there have been a few complaints about the office's billing practices, with one reviewer being told that they were no longer taking self-pay patients without prior notice. The reviewer felt that this was unacceptable and reflected poorly on the clinic's customer service. Another reviewer expressed frustration with the clinic's use of technology, stating that they were not notified of a cancelled appointment and had to wait an extended period to be seen by a doctor or nurse practitioner. The location seems to have a good reputation for its medical care, but there may be some issues with customer service and communication. Some patients have praised the clinic for being welcoming and patient-oriented, while others have criticized it for being slow to respond and unprofessional. The clinic's use of technology and communication with patients could also be improved. The staff is generally kind and helpful, but there may be some individual issues with certain staff members. Some patients have praised Dr. Som for being a good doctor, while others have expressed disappointment with his bedside manner. Overall, the location seems to be a good option for those seeking medical care, but patients should be prepared for potential communication issues and wait times.