Tampa Bay
WellMed at Brandon Regional
Family Physician
17.09
17.09
Overview
Venkata Lakshmi Achanta, MD is affiliated with WellMed and specializes in Internal Medicine in San Antonio, TX
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Photos & videos
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Innovativeness
Pricing
Overall
Quality
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This office has its good and bad days, with some staff being friendly and others being rushed or rude. The quality of care can be inconsistent, with some doctors and nurses being great while others are not as attentive. However, the pricing is generally good, with some patients finding the costs to be reasonable. The office seems to be innovating in some areas, but could do more to improve the overall experience for patients.Some staff members are pleasant and welcoming, but others seem disinterested or unfriendly. The wait times can be minimal, and doctors and nurses are generally willing to answer questions and address concerns. However, some patients have reported having to wait a long time to get test results or be seen by a doctor. The office has been known to have some issues with customer service, particularly during the COVID-19 pandemic.Despite some flaws, the office has its strengths, particularly in terms of its friendly and courteous staff. Many patients have praised the doctors and nurses for being knowledgeable and thorough. The office has also been praised for its cleanliness and welcoming atmosphere.However, the inconsistent quality of care is a major issue. Some patients have reported feeling rushed or dismissed by doctors or nurses, which can be frustrating and alarming. The office could do more to address this issue and ensure that patients receive high-quality care every time.One of the major problems with this office is the inconsistent communication with patients. Some patients have reported being told that their doctor is unavailable, only to be seen by someone else. Others have reported being billed for services that they did not receive. The office could do more to improve its communication with patients and ensure that they are treated with respect and care.Another issue with this office is the lack of transparency. Some patients have reported being told that they cannot get a COVID-19 test because they are not a priority patient, despite the office having tests available. This lack of transparency can be frustrating and alarming for patients.Overall, this office has its strengths and weaknesses. While some staff members are friendly and the office is generally clean and welcoming, the inconsistent quality of care and lack of transparency are major issues that need to be addressed. Patients should be aware of these issues and take steps to advocate for themselves and ensure that they receive high-quality care.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Family Physicians
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