Tampa Bay
WellDyne
31.34
31.34
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
On-site parking
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Quality
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This location, as a pharmacy, has had numerous complaints from customers regarding its service quality, with many citing issues with slow delivery times, poor communication, and incompetent staff. Many customers have reported having to wait for extended periods to get their prescriptions filled, and some have even gone without their medications due to the delays. Several customers have also expressed frustration with the customer service representatives, describing them as rude, unhelpful, and unprofessional.While some customers have reported receiving good service from a few representatives, the overall experience seems to be subpar. The lack of innovation and efficiency in the pharmacy's processes is also evident, with many customers expressing frustration with the outdated website and mobile app, as well as the slow and laborious process of getting prescriptions approved.It's worth noting that some customers have mentioned issues with the pharmacy's policies and procedures, such as the requirement for prior authorization for certain medications and the difficulty in getting substitutions for out-of-stock items. These issues have led to feelings of frustration and disappointment among customers.In terms of pricing, some customers have reported that the pharmacy charges higher prices for medications compared to other pharmacies, which has led to some customers seeking alternative options.Overall, it seems that this pharmacy has significant room for improvement in terms of service quality, communication, and innovation.
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