The location has received mostly positive reviews. Many customers have appreciated the friendly and professional staff, as well as the clean and welcoming facility. Some reviewers have mentioned that they were initially hesitant to try the location due to concerns about the price, but ultimately felt that it was worth it for the quality of service they received. However, there have been a few instances where customers have been dissatisfied with the quality of the grooming, with some reporting that their dogs left with uneven cuts or dirty ears.Several reviewers have mentioned that they appreciate the text updates and photos sent during the grooming process, which allows them to stay informed and see how their dogs are doing. Many customers have also praised the staff for being patient and gentle with their dogs, especially those that are anxious or fearful.The location has also been praised for its innovative approach to grooming, with some reviewers noting that the staff uses high-quality products and techniques to ensure that their dogs receive the best care possible. However, one reviewer did mention that they felt the location could improve by offering more options for anxious or fearful dogs.One reviewer did mention a issue with their dog's ears not being cleaned properly. Despite some minor issues, the location has a generally high rating and is considered a reliable choice for pet owners in the area.