The location is easy to find, being located at Building 1380, 6th St NW Street, Winter Haven City, and has a wheelchair accessible parking lot and entrance, making it convenient for people with mobility issues. However, the working hours, being only open from 9:00 am to 5:00 pm on weekdays, might be a limitation for some people.The location seems to have a strong focus on educating people about Medicare, which is great for those looking for information on this topic. The description on their website suggests they can help with learning the basics of Medicare, including coverage, eligibility, and enrollment periods, as well as comparing Medicare plans and learning about the benefits of Medicare Advantage.Unfortunately, some customers have reported difficulties in getting in touch with the staff, with one customer rating them as a 1.0 out of 5.0. Another customer had a positive experience, rating them as a 5.0 out of 5.0 and mentioning the welcoming atmosphere of the location and the helpful staff.