This location seems to be somewhat reliable, but with some major issues. There are several complaints about the lack of responsiveness from the company, with some customers having to wait weeks for a response or for their scheduled service to be rescheduled. The quality of service also seems to be inconsistent, with some customers experiencing burned lawns and unfulfilled promises.One customer had a particularly bad experience, with the company failing to treat their entire lawn and burning their front yard. The company's communication was also a major issue, with some customers being left on hold for extended periods of time.On the other hand, there are also several positive reviews from customers who have had good experiences with the company. They praise the quality of service, the knowledge and friendliness of the technicians, and the company's commitment to open and honest communication.It's worth noting that the company seems to take complaints seriously and responds promptly to customer feedback. However, the frequency and severity of the complaints suggest that there are deeper issues that need to be addressed.Overall, this location seems to be a mixed bag, with some strengths and several weaknesses. While some customers have had excellent experiences, others have had major problems with the company's responsiveness, communication, and quality of service.It's difficult to ignore the major issue of burners lawns, which is a clear sign of a lack of attention to detail and a failure to meet basic standards of service. This issue needs to be addressed urgently to restore customer trust and confidence in the company.