The location has received consistently positive reviews from customers. They praise the staff, particularly Rick, for being professional, knowledgeable, and courteous. The process of selling a car is often described as smooth, easy, and quick. Customers appreciate the fair prices offered and the convenience of not having to haggle. Some customers mention that the location is wheelchair accessible, which is a plus for people with mobility issues. However, one customer had a negative experience due to a misunderstanding about the free ride home offer, which resulted in them having to pay for an Uber.Despite this issue, the overall rating of the location is high, and customers recommend it to others. The staff seems to be well-trained and customer-focused, which is a key aspect of a positive business experience. The location appears to be well-managed, and customers feel valued and respected during the sales process.The one issue that arises is the bait and switch accusation by one customer, who felt that the initial quote was higher than the final offer. However, the staff's response to this issue suggests that they take customer complaints seriously and are willing to work to resolve problems.Overall, the location seems to be doing a great job in terms of customer service, pricing, and convenience. However, it's essential to address any issues that arise and ensure that customers feel valued and respected throughout the sales process.