Tampa Bay
Webster’s True Value Rental
59.76
59.76
Overview
Celebrate 30+ years with Webster's True Value Rental in Citrus County! Stop by to check out our expanded inventory, upgraded equipment, and quality customer service for DIYers and contractors alike. Stop by today!
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Onsite services
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Innovativeness
Pricing
Overall
Quality
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Webster's True Value Rental in Citrus County is a well-established business with over 30 years of experience. While it has its strengths, the overall experience can be inconsistent. The location is wheelchair accessible, with a wheelchair-accessible restroom, parking lot, and entrance. Onsite services are also available, making it convenient for customers.The business has a wide range of categories, including travel and recreation, car rental, truck rental, shopping, and construction and development, among others. The staff seems to be knowledgeable and willing to help customers, with many reviewers praising their friendliness and professionalism.However, there are some concerns about the quality of the equipment and services. Some reviewers have reported issues with the equipment, such as a dull chain saw and a concrete mixer that was not properly mixed. Additionally, there have been some complaints about the pricing, with some customers feeling that it was too high.Despite these concerns, the business seems to be making an effort to improve and innovate. The new owners have been praised for their willingness to upgrade equipment and expand the rental inventory. However, this may also lead to higher prices and inconsistent quality.One major issue that has been consistently reported is the communication and customer service. Some reviewers have reported being told that they could return equipment late, only to be charged for the full day. Others have been frustrated with the staff's attitude and willingness to listen to their concerns.Overall, Webster's True Value Rental is a decent option for customers in Citrus County. However, customers should be aware of the potential issues with equipment quality and pricing, as well as the inconsistent customer service. It's essential to communicate clearly with the staff and understand the rental agreement before renting equipment.
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