Tampa Bay
Webb R. McCanse, MD
14.83
14.83
Overview
Meet Dr. Matthew Truesdale, an active urologist of AUI in Largo, FL. He specializes in Minimally Invasive Robotic Surgery for cancer.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Quality
Overall
Pricing
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The overall experience at Advanced Urology Institute is decent, with most patients appreciating the care and professionalism of Dr. McCanse and his staff. However, there are a few concerns that need to be addressed. Some patients have reported long wait times, difficulty getting appointments, and issues with prescription follow-through. Additionally, there have been a few instances of rude behavior by staff members. On the positive side, the doctor is skilled and takes the time to explain things to patients. He has a good bedside manner and is thorough in his approach. Pricing seems to be reasonable, with no major complaints from patients. Overall, it's a solid choice for urology care, but some improvements are needed to address the issues mentioned by some patients.The waiting room and office are modern and clean, with a wheelchair-accessible entrance and parking lot. The staff is friendly and helpful, and the doctor's bedside manner is top-notch. However, there have been some issues with appointments and follow-through on prescriptions, which can be frustrating for patients. The doctor himself is skilled and thorough, and takes the time to explain things to patients. He has a good sense of humor, which can help put patients at ease. Overall, it's a good choice for urology care, but some improvements are needed to address the issues mentioned by some patients. One major issue that stands out is the lack of attention to detail by the office staff, which has led to problems with prescription follow-through and appointment scheduling. This can be frustrating for patients and can cause delays in care. Additionally, there have been a few instances of rude behavior by staff members, which can be hurtful and unprofessional. Despite these issues, the doctor and his staff seem to genuinely care about their patients and want to provide the best possible care. They are responsive to feedback and willing to make changes to improve the patient experience. With some improvements in attention to detail and customer service, this could be a top-notch choice for urology care.
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