The business has a generally mediocre rating, with a score of 2.5 out of 5. The quality of their services is also mediocre, with a score of 2.5. The lack of scores for pricing and innovativeness suggests that these aspects of the business are not a major concern for customers.The business has received both positive and negative reviews. On the positive side, many customers have praised the professionalism and friendliness of the movers, as well as the reasonable prices. However, there have also been several complaints about damaged or lost items, as well as issues with communication and customer service.One major issue that stands out is the number of customers who have reported damage to their belongings, including scratched or broken furniture, and even a claim of a missing item. While it's possible that some of these issues may have been caused by the customers themselves, it's clear that the business has had problems with quality control and customer satisfaction.Another issue is the lack of transparency and communication from the business. Several customers have reported difficulty getting in touch with the business or receiving clear information about their move, including changes to the schedule or issues with their belongings.Overall, while the business has some positive qualities, it seems to have significant issues with quality control and customer service that need to be addressed in order to improve the customer experience.If you're considering using this business, it's essential to carefully review their policies and procedures, and to ask plenty of questions before signing a contract. You should also make sure to carefully inspect your belongings before and after the move to ensure that everything is in good condition.It's also worth noting that the business has a 4.8-star rating on third-party review sites, which suggests that the majority of customers have had a positive experience. However, the negative reviews on this site suggest that there may be some underlying issues with the business that need to be addressed.