This business location is highly rated by its customers, with an overall score of 4.7 out of 5. The quality of work and service is consistently high, with most customers praising the shop's attention to detail and commitment to excellence. Pricing is also reasonable, with many customers noting that the costs were lower than what they would have paid at a dealership. While the shop's innovativeness is not the most noteworthy aspect of its business, it does receive high marks for its willingness to take on complex projects and think outside the box. Overall, this is a top-notch business that provides exceptional service and quality work.The staff at this business are known for their exceptional customer service skills, with many customers praising their friendly and approachable demeanor. The owner, Wayne, is particularly notable for his extensive knowledge and expertise in Harley Davidson mechanics, and his ability to diagnose and fix complex problems. He is also praised for his honesty and transparency, as well as his willingness to work with customers to find solutions that meet their needs and budget.The shop itself is well-organized and clean, with a welcoming atmosphere that puts customers at ease. The staff are knowledgeable and willing to answer questions and provide advice, and the shop offers a wide range of services, including oil changes, brake repairs, and customizations.While some customers have noted that the shop can be a bit pricey, many have praised the quality of the work and the value for the price. Overall, this is a top-rated business that is well worth considering for anyone in need of Harley Davidson repairs or maintenance.One issue that stands out is that the shop has a somewhat limited scope of services, with a focus primarily on Harley Davidson bikes. While this can be beneficial for customers who are looking for specialized expertise, it may not be ideal for those with other types of bikes or motorcycles.