This location has earned a high reputation among customers, with an average rating of 4.8 out of 5. The staff, particularly Sam and Joey, have received numerous compliments for their excellent customer service, knowledge, and willingness to go above and beyond to meet customers' needs. The store offers a wide selection of kayaks and accessories, including top brands like Feelfree and Hobie.Customers appreciate the helpful and non-judgmental approach of the staff, making them feel welcome and comfortable in the store. The location is also known for its competitive pricing, with some customers mentioning that they received discounts or promotions.One issue that has been raised by a few customers is the weight of certain kayaks, which can be a concern for those who plan to transport them frequently. However, the staff is willing to work with customers to find the right kayak for their needs and provide guidance on how to handle and store them.Overall, Waterways is a great destination for anyone looking for a high-quality kayak or accessory, with a knowledgeable and friendly staff that will help you find the perfect fit.