Waterstone Mortgage is a reliable mortgage lending company that provides exceptional service and competitive financing. The company has a strong reputation, which is reflected in its high ratings. The staff, including Mr. William Figueroa and Trevor, are highly skilled and dedicated to their clients. They work tirelessly to ensure a smooth process, even on weekends. The team's commitment to transparency and keeping clients informed is admirable. The company's competitive pricing is a major advantage. Waterstone Mortgage's innovative approach to mortgage lending is evident in its commitment to using technology to simplify the process. However, some clients may find the loan application process complex, which can be overwhelming without proper guidance. Despite this, the company's strong work ethic and excellent customer service make it a great choice for first-time homebuyers and those looking to refinance their homes. Overall, Waterstone Mortgage is a solid choice for those seeking mortgage lending services.