Waterstone at Carrollwood is a relatively good apartment complex with its own set of pros and cons. The location is great, with plenty of amenities and restaurants nearby. The staff is generally friendly and helpful, with some notable exceptions. Maintenance requests are usually handled promptly, and the community is generally quiet and safe.However, there are some issues with the complex that need to be addressed. The office staff can be disorganized and unresponsive at times, which can lead to frustrating experiences for residents. Some residents have reported issues with parking and noise from neighbors, which can be a problem.The apartments themselves are clean and well-maintained, but some residents have reported issues with small kitchen and bathroom spaces. The carpets can also be a bit dingy, but overall the complex has a cozy feel.One major issue that some residents have reported is the problem with the staff not answering phone calls or returning messages. This can make it difficult for residents to get help with maintenance issues or other concerns.Overall, Waterstone at Carrollwood is a decent place to live, but it's not perfect. Prospective residents should be aware of the potential issues and take them into consideration when deciding whether to rent here.One major issue that stands out is the problem with the office staff not being responsive to resident concerns. This can be a significant problem, especially for residents who need help with maintenance issues or other urgent matters.Additionally, some residents have reported issues with noise from neighbors and parking problems, which can be a nuisance.Despite these issues, the complex has a great location and a cozy feel, making it a decent place to live for those who are willing to put up with some of the quirks.