Based on the available data, Watergrass Dental Care is a well-regarded dental practice with a strong focus on patient care and service. The staff is generally friendly and welcoming, with many reviewers praising the team's professionalism and kindness. The office itself is described as clean and modern, with up-to-date technology. The dentists are knowledgeable and take the time to explain procedures and options to patients.However, there are some issues with communication and scheduling that have been reported by some reviewers. Some patients have experienced difficulties getting appointments scheduled or have been left waiting for extended periods of time. In one case, a patient was incorrectly informed about their insurance coverage, leading to additional charges.Despite these issues, the majority of reviewers have had positive experiences at Watergrass Dental Care. Many have praised the practice's attention to detail and commitment to providing high-quality care. The practice has also been praised for its use of modern technology and its efforts to make patients feel comfortable and at ease.One reviewer noted that the practice was willing to work with them to find solutions to their dental needs, even when it meant going outside of their insurance plan. Another reviewer praised the practice's ability to accommodate their anxiety and make them feel comfortable during appointments.Overall, Watergrass Dental Care seems to be a well-regarded practice that prioritizes patient care and service. While there may be some issues with communication and scheduling, the majority of reviewers have had positive experiences and would recommend the practice to others.It's worth noting that one reviewer had a very negative experience, citing issues with communication, billing, and treatment. This reviewer felt that the practice was unwilling to refund them for a service that they had pre-paid for and never received. This reviewer's experience was an outlier, but it highlights the importance of clear communication and patient advocacy in a dental practice.