Tampa Bay
Water Club USA Pool Store | Service | Repairs | Remodeling
44.57
44.57
Overview
WaterClubUSA.com is the all things Swimming Pool Supply Company. We deliver Chlorine, Acid and all Pool Supplies next day to the Sarasota, Bradenton & Port Charlotte area’s in Florida. We are a family owned & operated business; with over 39 years of experience.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wi-Fi
LGBTQ+ friendly
LGBTQ+ friendly
Delivery
Onsite services
Small business
Quick visit
Checks
In-store pickup
In-store shopping
Photos & videos
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Overall
Innovativeness
Quality
Pricing
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The business location of WaterClubUSA.com is a pool supply company that has been in operation for over 39 years, offering a wide range of services including pool cleaning, repair, and remodeling. The company has received generally positive reviews from customers, with some mentioning the helpful and knowledgeable staff, competitive pricing, and excellent customer service. However, a few customers have expressed concerns about the quality of work and the difficulty in getting issues resolved.One customer reported a bad experience with the staff at the Lockwood Ridge and 17th location, stating that they were over-sold on chemicals and that the staff did not seem to know what they were doing. However, the company responded to this review and offered to correct the issue and provide additional guidance to the customer.Another customer reported a leak in their pool that was not detected by another company, but was found and fixed by Pete from WaterClubUSA.com. This customer was impressed by Pete's thoroughness and willingness to come out multiple times to ensure that the leak was fixed.The company has a strong reputation for being honest and knowledgeable, with many customers praising their expertise and willingness to educate their clients on the inner and outer workings of pools. However, there are some inconsistencies in the quality of work, with a few customers expressing disappointment with the results.Overall, the business location of WaterClubUSA.com seems to have a mixed reputation, with some customers expressing high praise and others expressing concerns. It is essential for potential customers to do their research and read multiple reviews to get a well-rounded understanding of the company's strengths and weaknesses.One major issue that stands out is the problem with the staff at the Lockwood Ridge and 17th location not knowing what they are doing, which can lead to over-sold chemicals and a lack of effective problem-solving. It is crucial for the company to address this issue and provide more comprehensive training to their staff to ensure that customers receive high-quality service.Despite this issue, the company has a strong reputation for being competitive with their pricing and offering excellent customer service. They also have a wide range of services, including pool cleaning, repair, and remodeling, making them a one-stop-shop for pool owners.In terms of innovativeness, the company seems to be doing well, with a rating of 4.5 out of 5. This suggests that they are staying up-to-date with the latest trends and technologies in the pool industry and are willing to try new approaches to improve their services.Overall, the business location of WaterClubUSA.com is a decent option for pool owners looking for a wide range of services and competitive pricing. However, it is essential to approach with caution and do thorough research to ensure that you are working with a knowledgeable and competent staff.
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