Tampa Bay
Waste Pro
11.56
11.56
Overview
Signing in the first time takes an extra minute and requires your last invoice number or the phone number on file for your account. We will not share your
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Plastic bottles
Light bulbs
Glass bottles
Metal cans
Photos & videos
Submit a review
Pricing
Overall
Quality
Submit a review
The overall business score of Waste Pro is average, with a rating of 2.4 out of 5. The quality of service is also average, with a rating of 2.3 out of 5. However, the pricing of the service is relatively high, with a rating of 3.8 out of 5. Unfortunately, there is not enough information to evaluate the innovativeness of the business.Waste Pro's service is generally unreliable, with many customers reporting missed collections, delayed deliveries, and unresponsive customer service. Many customers have expressed frustration with the lack of communication and follow-through from the company, leading to a low overall quality rating. Despite the high pricing, some customers have reported satisfactory service from individual drivers, but this is not consistent across the board.It's worth noting that Waste Pro has a relatively high rating on third-party review sites, with an average rating of 4.5 stars. However, this rating may not reflect the actual experiences of customers who have reported poor service. Overall, Waste Pro appears to have some significant issues with consistency and reliability, which need to be addressed in order to improve the overall customer experience.One significant issue that arises from the reviews is that customers are often left waiting for extended periods of time for service, with some reporting waits of over an hour on the phone. This lack of responsiveness is a major concern for customers who are trying to resolve issues with their service. Additionally, some customers have reported difficulty in getting refunds or resolving billing issues, which can be frustrating and time-consuming.Some customers have reported positive experiences with Waste Pro, particularly with individual drivers who are friendly and efficient. However, these positive experiences are not consistent across the board, and many customers have reported poor service from the same drivers.To improve the overall customer experience, Waste Pro may want to consider investing in improved communication systems, such as text messaging or online portals, to keep customers informed about their service. The company may also want to consider providing more transparent and accurate information about their service, including estimated collection times and service areas. Finally, Waste Pro may want to consider providing more training to their drivers and customer service staff to ensure that customers receive consistent and high-quality service.
Own this business?
Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Community & Government
Trash Removal
Waste management service
Garbage collection service
Contact business
1