The business location has a mixed experience with customers, but the overall score is somewhat below average. Quality of service is also a concern, as several customers have reported issues with their trash not being picked up or being left behind. Pricing is a moderate issue, with some customers feeling that it is too high. However, the business has received praise for its innovativeness, with some customers mentioning that it offers a unique and helpful service.Several customers have reported having issues with the staff, particularly with the lady at the scale house, who has been described as having a bad attitude and being unhelpful. Some customers have also reported that the business is not reliable, with trash not being picked up on time and staff being unresponsive to customer concerns. However, the business has also received praise for its friendly and helpful staff, with some customers mentioning that they have had good experiences with the drivers and other staff members.The business has also been criticized for its customer service, with some customers feeling that they are not treated fairly and are not given clear information about their service. However, the business has also received praise for its commitment to customer satisfaction, with some customers mentioning that they have been helped by the business's customer service team.It's worth noting that there are many positive reviews from customers who have had good experiences with the business. They praise the business's efficient service, friendly staff, and helpful customer service team. However, the negative reviews from customers who have had issues with the business's reliability, customer service, and staff behavior are more prevalent.