This Waste Pro location in Clermont City has been serving the community with trash removal and garbage collection services. The team has received mostly positive reviews from customers, with many praising their professionalism, punctuality, and quality of service. Brandon and Jason, two employees who work on truck 13060, have been particularly commended for their excellent work, with customers appreciating their friendly and courteous nature. While some customers have experienced issues with their service, such as delayed pickups or missing collections, the overall experience at this location seems to be satisfactory. One customer even mentioned that they were frustrated with the company's inability to show up on time and only collecting one side of the street, leading to a 2-star review. However, the majority of customers have been happy with the service and have praised the employees for going above and beyond to assist them. This suggests that the location is working to address any issues and provide good service to its customers.
The location's accessibility features, including wheelchair-accessible parking and entrance, make it convenient for customers with disabilities. The company also accepts certain types of recyclables, such as light bulbs.
The co-branding with Waste Pro suggests a partnership that may bring additional services or expertise to the location.
The working hours of the location are Monday to Friday from 8:00 AM to 5:00 PM, with no weekend services. Customers can contact the location through phone or visit their website for more information.
Overall, this Waste Pro location seems to be providing good service to its customers, with some areas for improvement. The team's professionalism and willingness to go above and beyond are major strengths, but addressing issues with delayed pickups and missed collections is crucial to maintaining customer satisfaction.
The only issue to be addressed is the lack of punctuality and the tendency to only collect one side of the street, which has led to frustration for some customers. This issue needs to be looked into and resolved to maintain a high level of customer satisfaction.