This business has shown exceptional quality and professionalism. The staff, including Ken Ward, Sheri, Victoria, and Ryan, have been praised for their professionalism, timely manner, and excellent communication skills. They have been successful in obtaining the best outcomes for their clients, with one client receiving more than they were hoping for. The attorneys have also been described as thorough and kind to work with.
However, there is one notable exception. A client reported being treated rudely by an attorney, who was dismissive and unhelpful when they tried to clarify some information. This behavior is disappointing and unacceptable, especially in a law firm where trust and communication are paramount.
The business has also shown a commitment to accessibility, with a wheelchair-accessible entrance, parking lot, and restroom. The staff seems to be knowledgeable and personable, with one client describing them as "exceptional." The business is well-rated on third-party review platforms, with an average rating of 4.7.
Overall, this business seems to be a top-notch law firm with a strong team and a commitment to excellence. However, the incident of rude behavior by one of the attorneys is a red flag and should be taken seriously.