This location is a well-regarded law office specializing in elder law and estate planning. The services offered by the attorneys are generally thorough and helpful, leaving clients feeling more confident and prepared to navigate complex legal issues.Many clients have expressed appreciation for the attorneys' expertise and kindness, noting that they take the time to explain complex concepts in a clear and concise manner. The office is also praised for its professional and friendly staff, who are described as knowledgeable and responsive.However, there have been some concerns raised about communication and availability. One client mentioned that it took a long time to get in touch with the attorney directly, and that the office's email policy seemed restrictive. Another client reported waiting for 25 minutes past their scheduled appointment time, which left them feeling forgotten and frustrated.Despite these issues, the majority of clients have reported a positive experience with this law office. Many have recommended the attorneys to friends and family, and have praised their ability to provide guidance and support during a difficult time.It's worth noting that the attorneys appear to be knowledgeable and up-to-date on the latest laws and regulations, and are able to provide comprehensive advice and planning. However, it may be helpful for the office to revisit its communication and availability policies to ensure that clients feel seen and supported throughout the process.One of the most significant issues that stands out is the restrictive email policy, which can make it difficult for clients to get in touch with the attorneys when they need to. This can lead to frustration and feelings of being forgotten, as seen in the example of Matthew's experience waiting for 25 minutes past their scheduled appointment time.