Tampa Bay
Walmart Auto Care Center
57.31
57.31
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Oil change
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Overall
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This business location has a decent overall rating, but some customers have expressed concerns about the quality of service they received. While the pricing is generally considered reasonable, there are some instances where customers felt that they were not getting good value for their money. There have been issues with punctuality and professionalism, particularly with some employees not being able to communicate effectively. On the positive side, some customers have reported good experiences with certain employees and have appreciated the convenience of having multiple services available under one roof. However, it seems that the business has room for improvement in terms of consistency and customer satisfaction.Some customers have reported waiting for long periods of time for services, and some have even had to leave their cars unattended for hours while they were being worked on. There have been issues with employees not being able to find parts or tools, and some customers have reported receiving incorrect or incomplete work. Some employees have also been perceived as being unprofessional or unhelpful, which has led to a negative experience for customers.On the other hand, some customers have reported having good experiences with certain employees, such as Sherine Smith and Kendall, who went above and beyond to assist them. Some customers have also appreciated the convenience of being able to purchase tires and other automotive products at the same location. However, the overall rating suggests that there are still some significant issues that need to be addressed in order to improve customer satisfaction.One of the biggest issues with this business location is the lack of clear communication and organization. Customers have reported being ignored or told to wait for long periods of time, and some have even had to wait multiple hours for their cars to be serviced. This lack of communication and organization has led to frustration and a negative experience for many customers.In terms of pricing, some customers have reported feeling that they were not getting good value for their money. While the prices are generally considered reasonable, some customers have reported feeling that they were overcharged or that the services were not worth the cost. However, it's worth noting that some customers have reported being pleased with the prices and feeling that they were getting a good deal.In terms of innovativeness, it's difficult to say based on the available data. Some customers have reported having good experiences with certain employees and appreciating the convenience of having multiple services available under one roof. However, there have also been issues with the business being unable to adapt to changing circumstances and provide timely and effective service.Overall, this business location has room for improvement in terms of consistency and customer satisfaction. While there have been some positive experiences reported, the negative experiences seem to outweigh the positive ones. With some improvements to communication, organization, and customer service, this business could potentially improve its overall rating and become a more reliable and trustworthy option for customers.
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