Tampa Bay
Walgreens Pharmacy
9.62
9.62
Overview
Department of the Walgreens chain providing prescription medications & other health-related items.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Quick visit
Drive-through
Curbside pickup
In-store pickup
Naloxone
Photos & videos
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Overall
Quality
Pricing
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This location is a part of the Walgreens chain, providing various health-related items and prescription medications. The customer service is generally good, with some employees being very helpful and courteous. However, there are several issues that affect the overall experience.Some customers have reported long wait times, even up to 45 minutes, when picking up prescriptions through the drive-through or in-store pickup. The staff seems to be understaffed, leading to frustration for customers. Additionally, there have been instances of incorrect prescriptions being filled, with customers having to make multiple trips to the pharmacy to resolve the issue.The staff's attitude and communication skills have also been a concern for some customers. A few reviews mention being hung up on over the phone or treated with a lack of courtesy. This is unacceptable for a pharmacy that deals with sensitive medical information.On the other hand, some customers have praised the pharmacy for having a wide selection of products and being open late. The pharmacy's wheelchair accessibility and services such as on-site services, in-store pickup, drive-through, and curbside pickup are also appreciated by customers.It's essential for the pharmacy to address the staff's behavior and communication skills to improve the overall customer experience. The pharmacy should also consider hiring more staff to reduce wait times and ensure that prescriptions are filled correctly. Despite some issues, the pharmacy has its strengths, including a wide product selection and convenient services. However, the negative experiences and long wait times make it difficult to recommend this location to others.
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