The business appears to be a reliable department store within the Walgreens chain, offering a wide range of prescription medications and health-related items. The pharmacy staff is generally friendly and efficient, with some employees, such as Steph, being particularly praised for their helpfulness and courtesy.The store's location on Pleasant Hill Rd Road in Kissimmee City seems convenient, with a wheelchair-accessible parking lot and entrance. Customers appreciate the availability of services such as onsite services, in-store pickup, drive-through, delivery, and curbside pickup.However, some customers have experienced issues with customer service, including long wait times, unavailability of staff during peak hours, and rudeness from employees on the sales floor. In one instance, the entire pharmacy team left for lunch, leaving customers without access to medication.The store's working hours seem to be somewhat limited, with Thursday being closed entirely. It's worth noting that some customers have mentioned issues with the photo center, which is not related to the pharmacy services.The business could benefit from improving customer service and staff availability during peak hours. Despite some issues, the pharmacy appears to be a convenient and reliable option for customers in the area.