The location of Walgreens Pharmacy at Cortez Blvd Boulevard in Brooksville City is unfortunately not meeting expectations. Despite being a well-known pharmacy chain, the staff at this location appears to be struggling with customer service. Many reviewers have reported rude and condescending behavior from pharmacists and staff, with some even questioning the management's support for such behavior. This is a major red flag for anyone looking for a pharmacy that truly cares about its customers. On the other hand, when things do go right, customers have praised the staff for being nice and apologetic. However, these instances seem to be the exception rather than the rule. The pharmacy's working hours are somewhat limited, with the pharmacy being closed on Thursdays. Additionally, some customers have reported issues with their prescriptions, including delayed or unfulfilled orders. Overall, it seems that this location is not living up to the standards of the Walgreens chain.