This medical location, Florida Ear, Nose, Throat & Facial Plastic Surgery Center, appears to be a well-regarded medical practice, with an overall score of 4.7 out of 5. The quality of care provided by the medical staff, including Dr. Han, is highly praised by patients, with an average rating of 4.8 out of 5. Patients appreciate the professional and courteous behavior of the staff, as well as the thorough explanations of their conditions and treatment options.
The pricing of the services offered by the practice seems to be reasonable, with an average rating of 4.6 out of 5. Many patients have expressed satisfaction with the cost of their care and the willingness of the practice to work with them to find affordable solutions.
In terms of innovativeness, the practice seems to be committed to staying up-to-date with the latest medical advancements, with an average rating of 4.9 out of 5. Patients have reported receiving state-of-the-art care and being kept informed about the latest developments in their condition.
However, there is one issue that is highlighted in some of the patient reviews, which is the occasional wait time for appointments and the practice's billing process. A patient reported experiencing a 55-minute wait and receiving a hefty bill for services that were initially offered pro bono. The practice's response to these concerns is to apologize and assure patients that they are working to improve their scheduling and billing processes. Overall, Florida Ear, Nose, Throat & Facial Plastic Surgery Center appears to be a reputable and patient-centered medical practice, but may benefit from addressing some of the issues raised by patients.