This business has a decent overall rating, but there are some mixed reviews about the quality of service. Some customers have been satisfied with the quality of service, but others have reported issues with communication and claims processing. The pricing is also a concern, as some customers have reported significant increases in their premiums over time. However, the company's innovativeness is not fully assessed due to the limited information. Overall, it seems that this business has its strengths and weaknesses, and customers should be aware of the potential issues before making a decision.The company's strong points include:* Providing free water sensors to customers to help prevent water damage* Offering a range of discounts, including a claim-free discount and a preferred contractor endorsement discount* Having a user-friendly app that allows customers to manage their policies and claims* Providing comprehensive coverage for homeowners in FloridaHowever, the company's weak points include:* Some customers have reported issues with communication and claims processing, including delayed responses and unhelpful customer service representatives* Premiums have increased significantly for some customers over time, which may be a concern for those on a tight budget* Some customers have reported feeling pressured into installing the company's water sensors, which may be a hassle for those who already have a similar system in place.Overall, this business seems to be a decent option for homeowners in Florida who are looking for comprehensive coverage and a range of discounts. However, customers should be aware of the potential issues and carefully review their policies and premiums before making a decision.