I visited the Voyage Behavior clinic, a nonprofit organization that provides ABA therapy for neurodivergent kids. The clinic is run from a home office, and appointments are required. The staff is friendly and welcoming, and the clinic itself is wheelchair accessible. However, my experience was marred by poor communication. I had to wait for a long time to get responses, and when I did, the information was inconsistent. The clinic is identified as women-owned and LGBTQ+ friendly, which is a plus. However, the quality of service seems to be lacking. I had to take my daughter to another clinic due to the poor experience.One issue that stood out was the lack of follow-through on promises made by the staff. Despite being provided with all the necessary paperwork, I was left without any updates or communication from the clinic. This led to a frustrating experience and ultimately, I had to seek alternative options for my daughter's care.It's worth noting that the clinic is virtual, and the staff works from a home office. This may lead to some logistical challenges, but it's not necessarily a reason to dismiss the clinic entirely. However, the quality of service needs to improve significantly for me to consider returning.The clinic is wheelchair accessible, and the staff is welcoming to all clients, including those from the LGBTQ+ community. The parking lot and entrance are also wheelchair accessible, which is a positive feature.Overall, while the clinic has some redeeming qualities, the poor communication and lack of follow-through on promises are significant concerns.