Tampa Bay
Volkswagen of New Port Richey
18.85
18.85
Overview
Service your Volkswagen at Volkswagen of New Port Richey! Our expert technicians can help with your oil changes, tire rotations, engine repairs, and more!
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
On-site parking
In-store shopping
Oil change
Car wash
Repair services
Used goods
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Overall
Quality
Pricing
Innovativeness
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The Volkswagen dealership at 4719 US-19 Street in New Port Richey City offers a wide range of services, including selling used and new vehicles, car financing, and maintenance services. However, some customers have reported mixed experiences, which affect the overall score.One of the main strengths of the dealership is its pricing, with some customers praising the competitive prices of the vehicles. However, some customers have reported being overcharged for services and feeling pressured to add extra features.The quality of the vehicles and services is also a mixed bag, with some customers reporting issues with the cars they purchased and others praising the thoroughness of the maintenance services. The dealership has a team of knowledgeable and friendly staff, but some customers have reported difficulty in getting questions answered and feeling like they were being upsold.In terms of innovativeness, the dealership offers a range of modern amenities, including mobile payments and a convenient location. However, some customers have reported feeling like the dealership is not adapting to changing customer needs and preferences.One major issue that customers have reported is the lack of transparency in pricing and services. Some customers have reported feeling like they were being taken advantage of and not getting the best deal. Additionally, some customers have reported difficulty in getting issues resolved and feeling like their concerns were not being heard.Overall, while the dealership has its strengths, it has some significant weaknesses that need to be addressed in order to improve the overall customer experience.
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