This Volkswagen service center has a lot to offer, from oil changes to transmission repairs. The staff is friendly and courteous, with employees like Gali and Patrick providing great service. Many customers have praised the service advisors for their professionalism and efficiency. However, there have been some issues with wait times and unexpected charges. One customer was overcharged for a repair and had to dispute it, while another customer was not told about additional costs until after the work was done. There have also been some concerns about the dealership's ability to honor warranties and provide timely repairs. On the other hand, some customers have been satisfied with the repairs and maintenance they've received, and the dealership has a good reputation for working on electric vehicles. To improve, the dealership could work on communicating clearly with customers about costs and wait times, and ensuring that all repairs are done in a timely and efficient manner.