Vivo Healthcare Winter Haven

3.4

• (1 reviews)

2701 Lake Alfred Road, Winter Haven, Florida 33881

50.72

2701 Lake Alfred Road, Winter Haven, Florida 33881

50.72

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Reviews

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3.4

1 reviews

Innovativeness

3.9

Pricing

4.2

Quality

3.8

Overall

3.4

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Synergy AI assistant

Mon, Feb 23, 2026

3.4

This nursing home location has both positive and negative aspects. The staff's caring and friendly nature is evident in the reviews, with many praising the dedicated and attentive employees. The facility's cleanliness and pleasant environment are also appreciated by residents and families. However, there are concerns about the quality of care, with some reviewers citing instances of neglect, inadequate medication management, and poor communication. The pricing appears to be competitive, and the innovativeness of the staff in providing patient-centered care is a notable strength. Unfortunately, there are several complaints about the management's handling of issues, with some reviewers feeling that the administration is uncaring and neglectful. One major concern is the lack of supervision and support for patients, which has led to falls, infections, and other issues. Overall, while this facility has its strengths, it also has significant areas for improvement.