Tampa Bay
Vivo Healthcare Sebring
77.60
77.60
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
Overall
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This nursing home facility has a decent overall score, with some ups and downs. The quality of care is average, with some staff members going above and beyond to help residents. However, there have been some issues with cleanliness, neglect, and poor treatment of residents. Some reviewers have mentioned that the facility is in need of renovation, with outdated rooms and equipment. Despite the issues, there are also some positive comments about the therapy department and the staff's helpfulness. Some reviewers have praised the facility's warm and caring atmosphere, and the efforts of individual staff members to make a positive impact on residents' lives.Unfortunately, there are also some concerns about the facility's pricing and billing practices. Some reviewers have reported issues with billing and administrative practices, which can be frustrating and confusing for families.Overall, this facility has some potential, but it needs to work on addressing its issues with quality and cleanliness to become a truly top-notch nursing home.Some of the issues that need to be addressed include:* Poor treatment of residents, including neglect and a lack of empathy* Cleanliness issues, including dirty rooms and bathrooms* Poor billing and administrative practices* Outdated rooms and equipment* Lack of transparency and communication with familiesHowever, there are also some positive trends and strengths, including:* A warm and caring atmosphere* A therapy department that is highly regarded* Staff members who go above and beyond to help residents* A commitment to providing quality care and services.
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