This nail salon has a strong reputation, with most customers praising the quality of service and the attention to detail provided by the technicians. The prices are also considered reasonable, although some customers have mentioned that they may be a bit higher than at other salons. The salon's ability to innovate and offer new services is also a strength, with many customers appreciating the variety of options available. However, some customers have mentioned that the salon can be a bit busy and that it may take a while to get an appointment. One potential issue is the use of reusable tools, which has been mentioned by a few customers. Overall, this is a well-regarded salon with a strong reputation, but it may benefit from addressing some minor issues to improve the customer experience.