The business seems to have a decent overall score, which is likely due to its good pricing. However, there are some concerns about the quality of service provided, as evidenced by the negative reviews from employees and clients who feel that the company is not meeting its cleaning obligations. One reviewer even mentioned that the windows, doors, surfaces, and floors are rarely cleaned, and the toilets are not being properly scrubbed. The company's lack of responsiveness and professionalism is also a major issue, as seen in the review from a disgruntled employee who was treated poorly by management. On the other hand, there are also positive reviews from satisfied clients who praise the company's people and service. Despite the issues, the business appears to be innovating in its field, with features such as wheelchair accessible parking and co-branding with Vitality HVAC Duct Clean.The building is located in a convenient spot, with extended working hours that cater to various needs. However, there is a clear issue with the company's treatment of its employees, as highlighted in the negative reviews. The reviewer from the employee's perspective mentions a string of unprofessional behavior from management, including blaming the employee for not cleaning properly, not providing necessary cleaning supplies, and misspelling the employee's name on paystubs. This kind of behavior is unacceptable and raises concerns about the company's values and treatment of its staff.The positive reviews from satisfied clients are a testament to the company's good people and service. One reviewer praised the company as the "greatest cleaning company in the tri-cities," while another described the staff as "amazing people." These positive reviews suggest that the company is doing something right, but it is essential to address the concerns raised by the negative reviews to improve overall quality and customer satisfaction.