The location seems to be a reliable business, especially when it comes to quality services. Clients have praised the business for its reliable and efficient service options, with some mentioning that they have been using the business for over four years without any complaints. However, there are some issues with customer service. Clients have reported difficulty getting in touch with the business and having to deal with different representatives who provide conflicting information. This suggests that the business could improve its communication and customer service skills. Additionally, clients have mentioned that the business could benefit from having online payment options and clearer contracts. Despite these issues, the business appears to have a good reputation and is a good choice for those looking for reliable appliance rental services and restaurant supply needs. One issue that stands out is the inconsistent customer service, with some clients experiencing long wait times and difficulty getting answers to their questions.