This medical facility, Visage Dermatology, seems to have a mixed experience for its clients. While some praise the doctors, staff, and overall care they receive, others express frustration and disappointment with the service. One of the main issues is the communication between the office staff and clients. Several people have reported being misled or not being informed about the doctor's availability or the procedures they offer. This has led to wasted time and financial losses for some clients. On the other hand, many appreciate the expertise and kindness of the doctors and staff. The office's facilities, equipment, and accessibility are also mentioned positively. However, the inconsistent communication and some of the negative experiences bring down the overall rating.